Privacy and Data Protection Policy

This Privacy and Data Protection Policy (the “Policy”) outlines how xGeek.au (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal data of individuals (“you” or “data subject”) in accordance with the Australian Privacy Act 1988 (Cth) (the “Privacy Act”) and the General Data Protection Regulation (EU) 2016/679 (the “GDPR”).

1. Collection of Personal Data

We collect personal data in a variety of ways, including:

• Directly from you, when you provide information through our website, forms, applications, email, phone, or other interactions.
• Indirectly from third parties, with your consent or as permitted by law.
• Through automated means, such as cookies and website analytics.

The types of personal data we collect may include:

• Contact information (name, address, email, phone number)
• Demographic information (age, gender, location)
• Payment information (credit card details)
• Usage data (website browsing history, IP address)
• Content data (information you provide through our services)

Our aim is to collect the minimum required to fulfill the purpose for which it is collected.

2. Use of Personal Data

• We use your personal data for the following purposes:
• To provide you with our products and services
• To respond to your inquiries and requests
• To send you marketing communications (with your consent)
• To personalize your experience on our website
• To improve our products and services
• To comply with legal and regulatory requirements

3. Disclosure of Personal Data

We may disclose your personal data to third-party service providers who help us operate our business and deliver our services. We will only disclose your data to providers who have agreed to comply with strict data security and privacy requirements.

We may also disclose your personal data if we are required to do so by law or in the good faith belief that such action is necessary to conform to legal requirements or protect the rights and safety of ourselves or others.

4. Data Retention

We will retain your personal data for as long as it is necessary for the purposes for which it was collected, or as required by law. We will then delete or anonymize your data securely.

5. Your Rights

Under the Privacy Act and GDPR, you have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your personal data (the right to be forgotten)
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing of your data

6. Security of Personal Data

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate technical and organizational security measures.

7. Cross-Border Transfers

If we transfer your personal data to a country outside of Australia or the EU, we will ensure that it is protected in accordance with this Policy and applicable law. This may involve using standard contractual clauses approved by the European Commission.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 (or 16 in the EU). If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

9. Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website.

10. Contact Us

If you have any questions about this Policy or your privacy rights, please contact us at geekjabber @ gmail.com